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Dogman13

Xbox one upgrade to Xbox one X - game won’t launch!

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Hi there, 

I’ve owned PUBG since it’s release, wasted many a happy hour playing. I’ve recently upgraded to an Xbox one X - the game just will not launch! Tried everything, uninstall, reinstall, profile delete and recovery, multiple hard resets, a complete factory reset, buying the game again and playing it on a different profile. Please help I’m all out of ideas. 

Thanks for any help in advance!

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Hi Andy,

Thanks for the reply - no I do not. I think I may have a faulty X as I’ve now downloaded games on game pass and they are saying they a corrupt along with PUBG. Any ideas? Error code 0x80070570

Many thanks.

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9 hours ago, PUBG_Andymh5 said:

Hi, do you have your main account linked between different Xbox's? 

Hello andy  mine doesn't launch either. I see the loading screen and it loads forever

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2 hours ago, Dogman13 said:

Hi Andy,

Thanks for the reply - no I do not. I think I may have a faulty X as I’ve now downloaded games on game pass and they are saying they a corrupt along with PUBG. Any ideas? Error code 0x80070570

Many thanks.

I suggest that you contact Xbox customer support regarding this issue.  Here's the link:
https://support.xbox.com/en-US/contact-us

9 minutes ago, Big Stend said:

Hello andy  mine doesn't launch either. I see the loading screen and it loads forever

Hi, have you changed your router, ISP recently and do you have more than one Xbox in your household?

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26 minutes ago, PUBG_Andymh5 said:

 

Hi, have you changed your router, ISP recently and do you have more than one Xbox in your household?

 

Nope. For some reason it didn't load up, i had to restart my xbox to make it work.

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1 minute ago, Big Stend said:

 

Nope. For some reason it didn't load up, i had to restart my xbox to make it work.

Is it working ok now?

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