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need help...any networking gurus?

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Well, I would go through the elimination process first, to try and determine what causes the problem, which as I understand is mainly the connection quality. 


Does the  problem occur only with the console? if so, does it happen on other applications other than game chat or PUBG? 

What consoles are you using? Did you change anything from the default build of the console? Is the console cable connected to the internet? and what kind of connection do you have? 

There are many variants to look through and check, but I remember from other testings I have done over time, its not always the same cause or same problem. 

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