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Metallica

I cant play PUBG

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I cant get past the black loading screen and i reinstalled it 3 times, then i cleared my cache and reinstalled again, and still didn't work. Then I figured that switching between accounts gets me in 1 game then I cant go past the loading screen. Then I got my old xbox and installed it on that and IT STILL DIDN'T WORK. So Im out of ideas and need some help.

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11 hours ago, Metallica said:

I cant get past the black loading screen and i reinstalled it 3 times, then i cleared my cache and reinstalled again, and still didn't work. Then I figured that switching between accounts gets me in 1 game then I cant go past the loading screen. Then I got my old xbox and installed it on that and IT STILL DIDN'T WORK. So Im out of ideas and need some help.

Post in bug reports with screenshot

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On 2/3/2019 at 2:16 AM, Metallica said:

I cant get past the black loading screen and i reinstalled it 3 times, then i cleared my cache and reinstalled again, and still didn't work. Then I figured that switching between accounts gets me in 1 game then I cant go past the loading screen. Then I got my old xbox and installed it on that and IT STILL DIDN'T WORK. So Im out of ideas and need some help.

 

That sounds connection related if you tried it on multiple consoles. Have you tried power cycling your network hardware (router, modem etc)? Are you able to see if you can connect if you use a wireless hotspot via your phone?

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