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Help! I'm banned. How do I submit an appeal?

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If you've been banned from the game and want to appeal your ban, please submit a customer service ticket here:




  1. Please first review the support article regarding bans: https://support.pubg.com/hc/en-us/articles/115004197174-I-ve-never-used-cheating-programs-or-hacks-but-it-says-that-I-have-been-banned-due-to-hacks-
  2. Press "Submit a Request" at the bottom of the page.
  3. Enter all information requested
  4. For issue, select Reports > Restriction Check

Your ban appeal will be responded to as soon as possible. Please be patient as we review the request.



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