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Found 7 results

  1. Hello there PUBG devs, thank you for bringing us a great game in the first place and keep up the good work. I post this seeing there´s already many posts about the same BUG report and i post it too for a reason, hoping you guys take this issue more seriously and also hoping you can compensate somehow the thousands of players who didn´t receive their BP after the game. Following the template for bug report and asking for an apology for my english. (Ill try my best) Bug Description: My friend "xBorre" and i "xValen" (PUBG NickNames) played a game in 25th December and won. It was a DUO game and it was held in "South America" server, we won the game and we clicked "Leave game" when "Winner Winner Chicken Dinner" appeared. After that my friend told me he didn´t receive the BP the winning screen showed us and i too, noticed the BP after the game weren´t added to my BP account. At first i thought ... "Okay... that´s strange" but the same happened when we won our second game another day making it seem like its totally a bug. We won another game in 27th December, it was again the same DUO game with my friend "xBorre" and it was held in "Oceania" server. We won and the screen once again showed "Winner Winner Chicken Dinner", after that we left the game and again our BP weren´t added to our accounts, my friend confirmed that and i also confirm that. Date Seen: 25th December - 27th December Server: South America - Oceania Troubleshooting Attempted: Restart the game. Refresh loading screen. Play another day. Other Information:The BUG is ONLY PRESENT in WINNING GAMES, if you lose or if you get top 2 or any other place, you DO GET the BP, it applies for all types of games, SOLO, DUO or SQUAD. I´m writing this in case by some reason you think im "Taking my time to report this hoping to get free BP" that´s totally a lie, devs feel free to check "xBorre" and "xValen" BP registration to confirm this. I personally have over 170 hours in PUBG in steam, i love this game and i wan´t to help it improve, im also scared that we might win some more rounds and lose our BP´s because of this. If it´s possible, please, do a bug compensation for all the players who lost their BP unfairly because of this. Thank you. Launch Options: Nothing was modified. System Specifications: Gaming Laptop - Acer Aspire VX Operating System: Windows 10Graphics Card: NVIDIA Gefore GTX 1070 CPU: Intel Core I5 7th Gen 2.50 GHzRam: DDR4 16GB Hope i could provide all the information required in a constructive criticism format and hope you guys fix this as soon as possible. I once again apology for my english, i tried my best. (It´s my third language) and hoping for the best for PUBG. Good Luck Devs and thank you.
  2. Hello all! I have the following problem with the new released version (clean install): when trying to go into the match, i get first the black loading screen with white PUBG letters, some times it stays like that and i hear only the match starting. But most often, after the black loading screen, I get a weird, corrupt looking like a point of view from under the map (attaching two screenshots). Thanks for any advice how to fix that!
  3. It seems, at least for me, that after some games the leaderboard and stats section will not update your kills. Also, after some games, I will not receive my BP or in-game credits or whatever you want to call them. Hope this issue will be fixed soon.
  4. Not receiving a crate when purchased with BP yet the price still multiplies. Wanted to purchase a 1800 BP crate, did not receive it and the new price for a crate is now 2800 BP. I Also keep my previous amount of BP which was 1800. So if I wanted to get a new crate I have to get another 1000 BP just to see the multiplier go up again? I've already tried restarting the game and refreshing the UI numerous times. Not all too concerned about losing money as prices are dropping, but I still do fell this should be addressed. Any help would be appreciated.
  5. I had a bit over 3,000 BP and wanted to change the appearance of my character. When I was confirming the purchase it was lagging and wouldn't go through so in frustration I clicked the confirmation button multiple times. As a result, now I have ~ -17,000 BP. I tried restarting the client but the number remains. I tried playing games and getting more BP but considering how poorly I do in these games my debt is barely going anywhere. Is there any way to get this fixed? Or am I gonna have to play this game for a year to get back to positive BP?
  6. Hi, Yesterday we've experienced allot of game crashes. As know, this is "normal" since the game is in Early Access. The thing is, we might have found a problem which causes the game to be crashed. Most crashes are caused by BattlEye. BattlEye removes itself from the memory what causes the game to be crashed. This results in unexpected game closes without a message or a game crash with the Memory Written error. Now. If you go to your Event Viewer on Windows and go to Windows Events -> System you'll notice the following: Bestandssysteemfilter 'BEDaisy' (versie 10.0, ‎2017‎-‎01‎-‎11T05:01:10.000000000Z) is uit het geheugen verwijderd. In English it means, that BEDaisy or BattlEye has been removed out of your memory. After that, the game crashes. Then BattlEye starts itself again. As attachment, check the .evtx file, you can open this by clicking on it. It will open the Event Viewer. crash2.evtx crash1.evtx
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