Ok, thank god I found this thread! Thought my X was dying!
This is has been going on since PUBG wasn’t in Beta. The Xbox One X (Scorpio) would shut off due to “overheating”. It first happened with I was in a cloud of smoke from a smoke grenade. It’s been happening for months!
Today it happened 5-6 times whilst jumping from a plane and looking down! Instant shut off! Found this thread and stopped looking straight down and didn’t crash again on jumping. However I did crash once more during normal gameplay.
This ONLY happens to my Xbox on PUBG! I have played numerous titles in 4K HDR and they all work flawlessly. PUBG on the other hand is terrible! I truly love this game, but to think it is damaging my hardware is worrying. Also, reading all these posts etc and not seeing any actual support or even promise of support is worrying, and I am now close to giving up on this game. It truly sucks that it’s coming to this!
Could we please have some sort of substantial update in regard to the issue we are experiencing, and whether or not it will be fixed / when it will be fixed? It would be nice to have some sort of solid communication instead of “are you sure it is ventilated”.
I have bought every Xbox on day one since the originals Xbox, and I have never experienced an issue like this. My console is ventilated, and out in the open. PUBG is the only title that is giving me this issue. Please issue a fix or at least communicate progress so we know what is going on. This has gone on a long time now, so please tell us what the resolution is before we all just give up on your game. We are fans, and we obviously care about your game.