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PUBG_Andymh5

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Everything posted by PUBG_Andymh5

  1. Which video are you referring to?
  2. You don't need to prime the gas can. They can be blown up if they have spawned or been placed by a player after being hit with multiple shots.
  3. Hi, could share more information with us on the bug you are reporting?
  4. Hi, have you purchased and activated the premium pass: Wildcard?
  5. Hi Mikey, we are aware of this bug and the dev team are working on a fix. Thanks for posting.
  6. Hi, thanks for reporting this to us.
  7. Hey, would you be able to perform a hard reset on your Xbox to see if this makes a difference with your rendering time? Thanks! I have reported this. Thanks for letting me know. I've reported the video you have provided. Thanks The duos game you played last night was on EU servers, the reason you might have come up against an American streamer is that they were randomly matched or had a friend from EU in their duo squad meaning that the system decided EU servers were the best option for both players based on their ping.
  8. Hi, please go to Store > My Items to activate your pass.
  9. Hi, we are aware of this issue and the dev team are working on getting it resolved. Thanks
  10. Due to the number of moderation actions needed to be taken in this thread due to rule violations, it has now been locked.
  11. Hi, apologies for the late reply. Are you still having these issues?
  12. If you experience any desync or unusual occurrences during a game could you provide us with the following information: Can you tell us what your local region is and in which mode you were playing when you experienced the issues ( TPP/FPP - Solo/Duo/Squad)? Are you using a wired or wireless internet connection to your PS4? Do you have any videos showing the desync/lag? If you can't share any videos/clips showing the issue can you provide us with the match ID? I have highlighted in red below where you will be able to find this. Thanks
  13. Hi, please go to Store > My Items, to activate your pass and claim your pack.
  14. Hi, we are aware of this issue and the dev team are working on a fix. Thanks for posting.
  15. Hi, we are aware of this issue and the team are working to get this fixed. Thanks
  16. Hi, thanks for your bug report submission. I have escalated this to the dev team.
  17. I pre-ordered the Elite series 2 last week and it's more expensive than the current version. I've been having some issues with my current Elite controller so I thought that its a good time to upgrade.
  18. We are currently monitoring 3 topics on the forums with players reporting instances of desync/lag. We have asked for this information and see if we can identify any patterns regarding network speeds, server responses, or anything which may show why players are experiencing desync. If you do not wish to supply me this information, that's fine, but I'd like to keep this thread on topic so we can collate the info we need effectively. Thanks!
  19. If you have any questions or support requests regarding PUBG Mobile, you will need to go through PUBG Mobile support. Please read the following article for more information. https://support.pubg.com/hc/en-us/articles/360002193033-PUBG-Mobile-questions-notices-and-more
  20. Hi, we are aware that some players are experiencing lag and desync. The dev and platform teams have specifically asked me to collect this information from players to help resolve these issues. If you do not want to share this info I will no longer be able to assist you. Thanks!
  21. If you experience any desync or unusual occurrences during a game could you provide us with the following information: Can you tell us what your local region is and in which mode you were playing when you experienced the issues ( TPP/FPP - Solo/Duo/Squad)? Are you using a wired or wireless internet connection to your Xbox? Do you have any videos showing the desync/lag? If you can't share any videos/clips showing the issue can you provide us with the match ID? I have highlighted in red below where you will be able to find this. Thanks!
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