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PUBG_Andymh5

Developer
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Posts posted by PUBG_Andymh5


  1. 39 minutes ago, Soapo said:

    Nightscope I've been killed by guy in front of me I'm behind tree meding

    Hi, do you have any clips of this happening?

    1 hour ago, Prinzar said:

    Same for rocks and peeking a corner. 

     

    @PUBG_Andymh5 what tick rate do the servers use for console?

    I don't have this information to share.


  2. 2 hours ago, Katashi said:

    First went it happened, it didn't even let me play, now my first match I can play but after that, is like 1 a can play, 2 I can't play, 3 I can play, but sometimes it doesn't let me play for a long while

    When you say you can't play, are you always getting the "lost connection to host" message or are you getting stuck on a loading screen?


  3. Hi, the season 1 leaderboards will no longer update due to season 2 being live.  The reason they didn't update towards the end of the season was because they originally had an end date was then extended to allow players to more time to achieve mission goals and during this extension time the leaderboards did not track correctly.

    Apologies for the inconvenience.


  4. Is it possible for you to connect your Xbox directly to your router/modem with an ethernet cable to ensure the best connection possible to see if that resolves this issue?  Despite positive ping and speed tests, overall connection quality over an extended period of time can be unstable using a WiFi connection.. 

     


  5. 2 minutes ago, Harold Brock said:

     

    This is true. I knocked your teammate with a Tommy Gun,I think you killed me with an AKM. I was furious.

    My team mate was still on the plane so it must of been another team. I killed you with the Tommy gun because it was the only thing I could find at the time.  It's was really busy. GG

    • Like 2

  6. 9 minutes ago, rONJa gONJa said:

    I just posted on another topic of same issue and to let Dev's know @PUBG_Andymh5 that I have seen this happen for a pretty good while, it just randomly happens. I've reported a long time ago and was told it was a controller issue.. since I've gotten elite and has come back.. so I would say a bug in the inventory somewhere

     

    Hello, yes, I saw that and have merged @VinnieB's and @LugoX's into the one report for the dev team.  Thanks.


  7. On 6/7/2019 at 10:34 PM, VinnieB said:

    So this is the first time this has happened to me but when I go to loot, i cannot scroll. The issue only happens in the "Vicinity" area, my inventory works fine. See video....

    https://gamerdvr.com/gamer/itztheday/video/75717803

     

    @PUBG_Andymh5

    Hi, I have reported this to the relevant dev teams to investigate.  As a workaround, I suggest using the right stick to loot if this happens as other members have suggested.

    • Thanks 1

  8. No probs.  The loot system will still be the same except players will be given separate options for equipping specific attachments as well as the ability to disable it completely.  We mentioned in our last Dev letter that this is being introduced so players can spend less time on the inventory screen, and more time concentrating on getting that chicken dinner.


  9. 1 minute ago, Khan007 said:

    well i mostly play solo and squads and and timer does dissapear and after 3 sec and then come up again but sometimes it just dissapear and my guy just standing in the lobby .    @PUBG_Andymh5

    Does this happen when you first start the game as well as when you rejoin the lobby after a match?


  10. On 6/7/2019 at 7:12 PM, JCPUBG said:

    Hello,

     

    I got a reward for a bag on Level 21 on the Survivor Pass Wild Card, but I clicked too quickly as I got back into the lobby and now can’t find it? Where will it be? I’ve looked in Customisation and Store...

     

    Thanks! 

    Hi, apologies for the late reply.  You will need to contact our Customer Support team and submit a ticket sharing your in-game name and information about the issue.

     


  11. 11 hours ago, maro-kick said:

    Guys, I need your help please. So I have had PUBG on PS4 since the release date. After many updates. My graphics are still bad. Am using a 40 inch Samsung Led TV. And the graphics are too dark. When I enter a house in Sanhok it's so dark that I can barely see a thing. And so it goes to the other maps. And another thing I released is that when my character is facing the sun the back is dark. I tried to max my brightness in game settings and I use Soccer mode on the TV and still the same problem. 

    Any suggestions. And please help. I will be thankful.

    Hi, generally some of the huts and buildings on Sanhok are quite dark inside however I would recommend trying a different mode on your tv to see if this helps.  I personally have my tv set to game mode as this helps compensate for input lag so you should maybe try that one first to see how looks.


  12. 6 hours ago, WorldSkill412 said:

    Never played pubg mobile, hopefully their will be an option to turn it off in the settings.

    This idea sounds stupid to me.

    Hi, the auto-equip feature will be enabled by default but we will offer separate options for specific attachments as well as the ability to disable it completely.  We will share more info on this feature closer to the patch release.

    • Like 1
    • Thanks 5

  13. 3 hours ago, GypsyFish said:

    I’m playing in NZ and play with all NA guys, before hotfix I would get in with their NA servers no problem.... now we can’t find a game, been in the lobby 25 minutes now.... and my server says EU? What’s going on??? 

    Hi, are you still having this issue?  

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