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PUBG_Andymh5

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Everything posted by PUBG_Andymh5

  1. There's a topic at the top of the general discussion section with the details. 👍
  2. Hi, we are aware of the bug that you have reported and it's currently being investigated by the dev team. I can't go into exact details but a certain criteria has to be met before a player can be punished for team killing and those that accidentally kill because of this issue to not meet that criteria. There is also an on-screen notification in large red text that appears when you have knocked a squadmate to let you know that an accidental knock has happened and to stop firing. The posts you are referring to have been hidden because they break the following rule: Discussing Bans Do not start or post in threads discussing your or someone else's ban. This includes game, forum or any other platform bans. If you feel you were incorrectly banned please submit an appeal on our support website https://support.pubg.com/
  3. Hey, I don't know the exact cause of the freezing (hitches) but there was a large number of reports after Update #8 but I believe that the issues @ColonicBoom has been experiencing may be different as it wasn't widespread. Hopefully, I'm wrong!
  4. Check the top of the General Discussion page! 😉
  5. Xbox & PS4 Players: Live servers will undergo maintenance for 2 hours on July 12 12am PDT / 9am CEST. In this time a hotfix will be applied to resolve instances of freezing during gameplay.
  6. Xbox & PS4 Players: Live servers will undergo maintenance for 2 hours on July 12 12am PDT / 9am CEST. In this time a hotfix will be applied to resolve instances of freezing during gameplay.
  7. Hi, it appears that Xbox live was having some issues with their core services. As far as I'm aware everything should be back to normal now.
  8. Hi Run2gunudown, if you experience a crash, would you be able to capture a clip by pressing your Xbox button as soon as the crash happens to record your gameplay and tag me in your post so I can get it forwarded to the devs as soon as possible? Apologies for the frustration caused by this issue.
  9. Hi, If you experience a crash, could you capture a clip by pressing your Xbox button as soon as the crash happens to record your gameplay and tag me in your post? Apologies for the frustration caused by this.
  10. Yes, if you get downed when firing at another player the bullet that came from your gun will strike the opposing player but deal no damage.
  11. Hi Drakis, I replied to you in the other topic you created asking for more details which you haven't replied to yet. In future, could you please check your older topics before creating new ones on the same subject. Thanks! Hi, would you be able to share with us 5 screenshots from the customization menu showing what you have equipped from your wardrobe, appearance, weapons, gear and emotes tabs? Here is an example of what we are asking for: Thanks in advance!
  12. Hi, can you provide us with more info on which map and location this happened on? Also, do you have a video of this happening? Do you have an email or message from us confirming that you won "swaggy loot"?
  13. Hi, the hotfix that we deployed yesterday addressed the following issues: Fixed two issues causing crashes mid-match & when entering a match Fixed bug which could reset Auto Equip Attachment settings Our investigation regarding the "Lost Connection to Host" error is ongoing. We are sorry for the frustration this issue is causing.
  14. You're wrong, the hotfix that we deployed yesterday addressed the following issues: Fixed two issues causing crashes mid-match & when entering a match Fixed bug which could reset Auto Equip Attachment settings Our investigation regarding the "Lost Connection to Host" error is still ongoing
  15. Hi Drakis, would you be able to share with us 5 screenshots from the customization menu showing what you have equipped from your wardrobe, appearance, weapons, gear and emotes tabs? Here is an example of what we are asking for: Thanks in advance!
  16. Awesome, thanks. I'll forward this to the dev team.
  17. I'm thinking that because there is still a message on the screen confirming the knock after their very quick death it has caused a delay in the kill message being shown. If this happens again could you provide us with another video but wait a few more secs after the knocked notification has disappeared. Thanks!
  18. Its because he finished "killed" himself, the same thing would happen if you squadmate were to finish one of your knocked enemies. Can you remember if you got the red Kill message on screen after to confirm?
  19. Hey, I have looked into this and it seems that you were awarded 1 kill in that game for that player.
  20. Hi, if this happens again could you try to get a clip to help us investigate this bug. Thanks!
  21. Hi, the hotfix that we deployed today addressed the following issues: Fixed two issues causing crashes mid-match & when entering a match Fixed bug which could reset Auto Equip Attachment settings Our investigation regarding the "Lost Connection to Host" error is ongoing
  22. We have spoken a number of times on the forums about our plans on increasing the framerate. We also replied directly to one of your recent topics on the matter. Our ultimate goal is to achieve a stable 60fps, and we'll continue to optimize to achieve that goal. At the moment we are not intending to "unlock" the framerate, we'll need to implement the graphical options that are currently under development and testing first then iterate upon them to see if that would be possible in the future.
  23. Hey, would you be able to share with us 5 screenshots from the customization menus showing what you have equipped from your wardrobe, appearance, weapons, gear and emotes tabs? Thanks!
  24. Hello, I have reported this to the Devs. Thanks!
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