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PUBG_Andymh5

Developer
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Everything posted by PUBG_Andymh5

  1. PUBG_Andymh5

    Audio issues

    Hi, sorry you are having this issue. Could you check your audio settings and make sure that Mute is set to OFF and that your volume sliders are set to 100? Thanks!
  2. What is your local server region?
  3. PUBG_Andymh5

    Haven't received HZD pan.

    Have you checked your account today?
  4. PUBG_Andymh5

    Stuck on "loading" screen after leaving match

    Hey, I've reported this to the Devs. If this happens again, would it be possible for you to record the session ID of the match when this happens? Also, could you tell me your local region? Thanks!
  5. PUBG_Andymh5

    Voice chat doesnt work

    Hi, are you having this issue with the in-game chat or Xbox party chat?
  6. PUBG_Andymh5

    Loading screen

    Hi, Do you have the NAT type on your Xbox set to open and could you tell me if you are using a wired or wireless connection to your Xbox?
  7. PUBG_Andymh5

    Haven't received HZD pan.

    They should hopefully be in your game accounts now.
  8. PUBG_Andymh5

    WEEKLY SERVER MAINTENANCE PETITION

    Hi, its simply because the PC version has a different back-end compared to console.
  9. PUBG_Andymh5

    Haven't received HZD pan.

    Hi, I have reported this to the team. I will reply to this topic when I get some more info. Thanks!
  10. PUBG_Andymh5

    out of my region desync or someone lag switching?

    Hi, what is your local region?
  11. PUBG_Andymh5

    Can't Shoot Window From Outside

    Thanks for your bug report submission. I have forwarded the info you have provided to the dev team.
  12. Hi, thanks for reporting this. This issue can sometimes happen if you are playing with a high ping. If you continue to get this quite regularly let us know.
  13. PUBG_Andymh5

    WEEKLY SERVER MAINTENANCE PETITION

    Hi, Our console engineering and platform teams perform routine maintenance to handle services outside of the game. Performing regular global maintenance wouldn't increase game performance on the server or client-side.
  14. Hi Mitch, is your router updated with a version of the latest firmware?
  15. PUBG_Andymh5

    Running issue

    Hey, sorry for the late reply. Would you be able to share a screenshot of your movement settings for me? Thanks!
  16. Hey everyone,  This is the feedback topic for the PUBG Update #5 on Xbox. Please share your experiences with us and let us know what you think of the new Moonlight Weather, Canted Sight and the Bizon alongside other quality of life and bug fixes. Remember to contribute constructively and be friendly and polite to each other.  Please provide feedback on Update #5 when posting and avoid commenting on anything other than your personal experience. Remember to play the game for at least one hour to provide us with accurate and detailed feedback. If you experience any bugs/issues could you please report them in the Bug Reports and Known Issues section of the Xbox forums and use the bug reporting template provided. Here is a link to the patch notes if you haven't already read them:
  17. Hey everyone,  This is the feedback topic for the PUBG Update #2 on PS4. Please share your experiences with us and let us know what you think of the new Moonlight Weather, Canted Sight and the Bizon alongside other quality of life and bug fixes. Remember to contribute constructively and be friendly and polite to each other.  Please provide feedback on Update #2 when posting and avoid commenting on anything other than your personal experience. Remember to play the game for at least one hour to provide us with accurate and detailed feedback. If you experience any bugs/issues could you please report them in the Bug Reports and Known Issues section of the PS4 forums and use the bug reporting template provided. Here is a link to the patch notes if you haven't already read them:
  18. PUBG_Andymh5

    That Sniper Mission

    Around the Castle on Vikendi worked for me.
  19. PUBG_Andymh5

    Dev Report

    Hi, we are working on adding dynamic resolution to the game and once this has been completed and the framerate is stable we will then work on increasing the FPS.
  20. PUBG_Andymh5

    Dev Report

    Hi, unfortunately, the Dev letters are still on hold while the team focus on fixing the current rendering issues many players are having.
  21. PUBG_Andymh5

    Picture freezing!

    Hi, in this instance a screenshot can't really help us. We need to see what is happening in the game before freezing/hitches happen because this will show us the steps to take to try and replicate the issue.
  22. PUBG_Andymh5

    Season rewards

    Hi, Yes, it is possible to receive multiple rewards. You will receive rewards for each milestone you achieve.
  23. PUBG_Andymh5

    That Sniper Mission

    Hi, I got it by waiting around were enemies needed to cross a patch of water and then picked them off as they were crossing.
  24. Hi, thanks for your bug report submission. I have forwarded this onto the dev team.
  25. PUBG_Andymh5

    Any word on this?

    As I'm sure you are aware the Devs have been extremely busy with fixing the recent rendering issues that many have been experiencing. Ideas and suggestions that have gained substantial traction throughout the community take time to be considered, brainstormed and developed. We really appreciate the time and effort that players take to come up with new ideas and solutions for the game, so please keep them coming.
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