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Everything posted by PUBG_Andymh5

  1. PUBG_Andymh5

    Movement problems

    Hi, sorry you are having this issue. Are you able to try another controller to see if the game movement is different from the one you are using?
  2. PUBG_Andymh5

    Crosshair moves slowly up

    Hi, The drift you are experiencing can be stopped by adjusting the deadzone for your right stick in game. Just move the slider up one point at a time until your player stops moving. Let me know if this helps Thanks!
  3. PUBG_Andymh5

    Individual Map Selection

    No, Vikendi and Quick join.
  4. PUBG_Andymh5

    Individual Map Selection

    The map selection options for the next patch will be Vikendi and then Quick Join (all of the other maps).
  5. PUBG_Andymh5

    fpp servers

    It'll be Vikendi and then Quick Join (all of the other maps).
  6. PUBG_Andymh5

    Hit boxes are not accurate. Needs to be fixed

    Hi, can you provide video to us of this happening? Thanks?
  7. PUBG_Andymh5


    Hi, I can't say too much about the new reward system but if you take a look at the PC version it should give you a rough idea of what to expect. The official patch notes will be available closer to the launch date.
  8. PUBG_Andymh5

    fpp servers

    Hi, We'll be opening all FPP queues on Jan 22 whenever Vikendi launches.
  9. PUBG_Andymh5


    Hi, The new matchmaking system is still planned to be implemented this month. Can I ask which source you used to find out 'we are looking at February if we are lucky' from?
  10. PUBG_Andymh5

    Any word on Ping Based Matchmaking?

    Hi, The new matchmaking system is still planned to go live this month.
  11. PUBG_Andymh5

    Is this a glitch?

    Haha, he isn't doing a great job of it to be fair. Yes, they plan to fix it.
  12. PUBG_Andymh5

    Is this a glitch?

    Hi, we are aware of this bug. 😂 Thanks for reporting.
  13. PUBG_Andymh5

    Game Just Network Lagged And Died

    It would be great if you could get me the screenshot with the session ID on it. Thanks!
  14. PUBG_Andymh5

    Game Just Network Lagged And Died

    What where the numbers on the message?
  15. PUBG_Andymh5

    Test server thoughts?

    Hi, the 1mil BP was introduced so players could test out the new BP reward system that was introduced at that time.
  16. PUBG_Andymh5

    Solo win not recorded in career

    Yes, we need the session ID. Would you be able to view the trophy screenshot and get it there?
  17. PUBG_Andymh5

    Solo win not recorded in career

    Hi, do you happen to have a higher resolution version of the image you posted or even a screenshot from your PlayStation you could send us?
  18. PUBG_Andymh5

    Live Servers in Dismal Condition

    Hi, if a player posts a clip it shows us the session ID of the match the lag/desync was experienced in. We can then use to investigate the data to see what could be causing the issues. Providing a clip can also show us the steps needed to replicate an issue so we can fix it. The issue here is that not everybody is experiencing the same problems described in this post. I play PUBG every day with a regular squad and we have not experienced lag or desync. I also try to play with random squads and have not heard any complaints. I am not saying that this isn't an issue but what I am saying is that we will investigate it thoroughly and if we feel that server maintenance is needed to improve the quality of the game we will certainly do that. We will always ask for as many details as possible when investigating an issue and will always suggest ways on how to fix it.
  19. PUBG_Andymh5

    Game Just Network Lagged And Died

    Hi, which game mode where you playing in (solo, duo, squad, FPP/TPP) and did you get the same error message as shown above? Thanks!
  20. PUBG_Andymh5

    The vikendi mission

    Hi, the team are still working on manually pulling the data.
  21. PUBG_Andymh5

    Solo win not recorded in career

    Hi, thanks for reporting this. I have forwarded your details onto the tam.
  22. Yes, there did seem to be a small amount of desync involved. If you check PUBG lookup it will show you which part of your body was shot as well as the weapon that the enemy was using. PUBG lookup uses our official match telemetry files.
  23. You can see that after you got the first headshot they turned which is when you hit their arm. Yeah, we tested the height advantage in a custom game and it seems that you may have ducked to cover then got hit but it didn't seem as bad as the title of your video suggests.