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PUBG_Andymh5 last won the day on May 21

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About PUBG_Andymh5

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  1. Hey, I'll see what I can do and get back to you.
  2. Hey, I have merged your topic with this one asking the same question. We applied a small patch to the PTS during maintenance to improve the loading speed of internal objects in buildings.
  3. This issue should have been resolved. If you are still getting the "matchmaking failed" message, change your map selection to either Sanhok or Standard to see if this helps?
  4. Hey, Solos queues are actually open now on the PTS but the matchmaking times seem to be quite long at the minute.
  5. No, unfortunately, we can't reply or follow up on all the bugs that are reported. If it gets fixed, you hopefully won't see it happen again 😁
  6. Hey, it was already applied to the build of the game and unfortunately, this couldn't be changed before it went to the PTS or live servers. This was due to internal processes that need to take place before a change like this is made. I would have loved it to have been applied to the live update too. I can't wait!
  7. Hi, we deployed a small patch to the PTS during maintenance to improve the loading speed of internal objects in buildings.
  8. Thanks for sharing this video with us. I have forwarded this onto the dev team to investigate.
  9. The loot balance for Erangel that is currently on the PTS is the same one that will be applied to the live servers on the 28th. The second re-balance that is currently on PC will be added on console at a later date.
  10. It seems to be temperamental atm. If you exit and return to the options it should work. Our engineers are working on getting the matchmaking failed error resolved.
  11. Hi, I have tested this and there does seem to be an issue. A workaround is to go into game mode selection - select standard map then reselect quick join - hit apply and start the game as normal. I am able to get matches in under a min now. Hope this helps
  12. Apologies if you thought I was being uptight. I was simply suggesting that matchmaking times should improve for you. We are seeing matchmaking times improve and players have also been successful at getting games on the PTS much quicker than before. Squads proved to be the most populated game mode on the PTS so it wouldn't make sense for us to close that queue.
  13. Hey Chuck, we do have rules regarding the posting of images, videos, and player names and under no circumstances should these rules be broken. This is our Calling Out rule, and it is a standard rule found on most official game forums. Calling Out Do not publicly accuse other users/players of misconduct. Please always use proper channels for reporting users/players to us. The reasoning for this rule: It is effectively showcasing the cheat which may lead to players seeking it out for their own use You may be incorrect and falsely accusing a player We have official reporting processes within the game and on our support website that should be used for reporting violations of the RoC Threads like these, in most cases, result in multiple rule breaks with replies and require heavy moderation We have a dedicated anti-cheat team that deals with the reports that are submitted using our ticket system, they do not use the forums to collate reports. If you believe that a player or players are cheating, or breaking the rules of conduct please try to report them using the in-game report tool, Xbox live report function or use this link to submit a ticket providing us with video and any other evidence you may have so the anti-cheat team can investigate.
  14. Hey Goofy, this was a small update that was deployed to the PTS during maintenance to improve the loading speed of internal objects in buildings.
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