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PUBG_Andymh5 last won the day on May 21

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  1. Thanks for sharing this video with us. I have forwarded this onto the dev team to investigate.
  2. The loot balance for Erangel that is currently on the PTS is the same one that will be applied to the live servers on the 28th. The second re-balance that is currently on PC will be added on console at a later date.
  3. It seems to be temperamental atm. If you exit and return to the options it should work. Our engineers are working on getting the matchmaking failed error resolved.
  4. Hi, I have tested this and there does seem to be an issue. A workaround is to go into game mode selection - select standard map then reselect quick join - hit apply and start the game as normal. I am able to get matches in under a min now. Hope this helps
  5. Apologies if you thought I was being uptight. I was simply suggesting that matchmaking times should improve for you. We are seeing matchmaking times improve and players have also been successful at getting games on the PTS much quicker than before. Squads proved to be the most populated game mode on the PTS so it wouldn't make sense for us to close that queue.
  6. Hey Chuck, we do have rules regarding the posting of images, videos, and player names and under no circumstances should these rules be broken. This is our Calling Out rule, and it is a standard rule found on most official game forums. Calling Out Do not publicly accuse other users/players of misconduct. Please always use proper channels for reporting users/players to us. The reasoning for this rule: It is effectively showcasing the cheat which may lead to players seeking it out for their own use You may be incorrect and falsely accusing a player We have official reporting processes within the game and on our support website that should be used for reporting violations of the RoC Threads like these, in most cases, result in multiple rule breaks with replies and require heavy moderation We have a dedicated anti-cheat team that deals with the reports that are submitted using our ticket system, they do not use the forums to collate reports. If you believe that a player or players are cheating, or breaking the rules of conduct please try to report them using the in-game report tool, Xbox live report function or use this link to submit a ticket providing us with video and any other evidence you may have so the anti-cheat team can investigate.
  7. Hey Goofy, this was a small update that was deployed to the PTS during maintenance to improve the loading speed of internal objects in buildings.
  8. Being paired with squad members shouldn't take too long. I have been playing Solo squads this morning and have been getting games in around 3 mins, the perfect amount of time to get coffee made 😀. Matchmaking time should hopefully improve as the day goes on.
  9. When was the last time you tried?
  10. Hi, we have made changes to hopefully improve matchmaking times on the PTS. Let me know if this has helped?
  11. Hi, Solo and Duo queues were turned off to reduce matchmaking times on the PTS.
  12. Hi, could you try changing the map selection option to see if this helps? This has been reported. Thanks!
  13. Hi, could you try changing the map selection option to a different one to see if this helps? I have reported this issue to the dev team.
  14. Do you have a clip showing this so we can analyse it?
  15. Hi, there were no changes to Erangel building listed in the patch notes. Would you be able to explain what sort of problems your friend is having on Vikendi?
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